Police Communications Officer in Training

Texas A&M University System • Laredo, TX

1d • Onsite

About The Position

The Police Communications Officer in Training, under supervision, receives on-the-job training from Police Communication Officers; handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls. This role involves receiving sixteen weeks of on-the-job training from Police Communication Officers to gain familiarity and experience. The officer will receive incoming emergency/non-emergency telephone calls from the public and disseminate information via radio for all law enforcement, medical and emergency personnel. They will monitor all telecommunications equipment including State and National computers, and operate data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems and personal computers for the University Police Department (UPD) computer network. Additionally, the position monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel. Other duties may be assigned.

Requirements

• High school diploma or GED.
• Two years full-time experience.
• High School Career and Technical Education (CTE) certification may substitute for the 2 years of full-time employment or military experience.
• Ability to multitask and work cooperatively with others.
• Ability to work under stress.
• Ability to comprehend technical aspects of communications equipment.
• Communication skills.
• Keyboarding skills.
• Ability to obtain Telecommunications Operators License within 6 months of employment.
• Applicant must successfully pass keyboarding test, communications performance evaluation and complete background investigation.

Responsibilities

• Receives sixteen weeks of on-the-job training from Police Communication Officers to gain familiarity and experience.
• Receives incoming emergency/non-emergency telephone calls from the public and disseminates information via radio for all law enforcement, medical and emergency personnel.
• Monitors all telecommunications equipment including State and National computers.
• Operates data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems and personal computers for the University Police Department (UPD) computer network.
• Monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED