Police Communications Officer in Training

Texas A&M University System • Laredo, TX

1d • Onsite

About The Position

The Police Communications Officer in Training position at Texas A&M International University's University Police Department involves receiving on-the-job training from experienced Police Communication Officers. This role is responsible for handling routine and emergency radio, telephone, and 911 calls for service, adhering to specific instructions for transmitting and routing these calls. The training period is sixteen weeks, designed to familiarize the officer with all aspects of the job. Key duties include receiving incoming emergency and non-emergency calls from the public and relaying information via radio to law enforcement, medical, and other emergency personnel. The officer will also monitor various telecommunications equipment, including State and National computers, and operate data terminals for systems like the National Crime Information Center/Texas Law Enforcement Telecommunications Systems, as well as personal computers for the University Police Department's network. A critical part of the role involves monitoring and responding to activations of a comprehensive closed-circuit television and computer alarm security system, which includes 911 and medical emergency notifications, and coordinating with relevant agencies and personnel.

Requirements

• High school diploma or GED.
• Two years full-time experience.
• High School Career and Technical Education (CTE) certification may substitute for the 2 years of full-time employment or military experience.
• Ability to multitask and work cooperatively with others.
• Ability to work under stress.
• Ability to comprehend technical aspects of communications equipment.
• Communication skills.
• Keyboarding skills.
• Ability to obtain Telecommunications Operators License within 6 months of employment.
• Successfully pass keyboarding test.
• Successfully pass communications performance evaluation.
• Complete background investigation.
• Maintain a regular schedule of attendance on campus and in the workplace.

Responsibilities

• Receives sixteen weeks of on-the-job training from Police Communication Officers to gain familiarity and experience.
• Receives incoming emergency/non-emergency telephone calls from the public and disseminates information via radio for all law enforcement, medical and emergency personnel.
• Monitors all telecommunications equipment including State and National computers.
• Operates data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems and personal computers for the University Police Department (UPD) computer network.
• Monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED