Poker Floorperson
About The Position
The Poker Floor Supervisor is responsible for implementing procedures, monitoring performance of personnel to ensure smooth and efficient gaming operations in accordance with the Seminole Gaming Enterprise’s internal controls and the rules and procedures of the appropriate games. Essential duties include, but are not limited to: Oversees the operations and conduct of Poker games and makes table decisions as necessary Prepares and submits player rating information Maintains a clean, safe, hazard-free work environment within area of responsibility Performs all other related and compatible duties as assigned Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate Assures overall cleanliness and comfort level of assigned area Performs all other duties as assigned
Requirements
- High school diploma or general education degree (GED) is required
- Past employment experience as a Poker Floor Supervisor or Dual-Rate Poker Dealer/Floor Supervisor required
- Must possess organizational and interpersonal skills as well as a team oriented attitude
- Must be willing and available to change shift days off and/or start time immediately upon effective date of employment/promotion
- Must present professional image of excitement, enthusiasm, and outgoing personality while being able to project a professional image
- Ability to deliver a service level which creates an atmosphere that makes our Guests want to return, giving each Guest a positive, memorable entertainment experience
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organization goals
- Candidates must obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check, Criminal Background Check, Drug Screen.
Responsibilities
- Oversees the operations and conduct of Poker games and makes table decisions as necessary
- Prepares and submits player rating information
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Performs all other related and compatible duties as assigned
- Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
- Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
- Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
- Assures overall cleanliness and comfort level of assigned area
- Performs all other duties as assigned
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
