Poker Floorperson $16.90 per Hour Plus Tips
About The Position
The Poker Floorperson is responsible for providing excellent guest service, starting new games, maintaining communication with supervisors, ensuring games are adequately supplied with customers, and adhering to company policies. This role requires knowledge of the Commerce poker rule book and general poker etiquette. The Floorperson will make decisions in gaming disputes, handle guest complaints efficiently and courteously, and comply with BSA/AML policies. They must also notify supervisors of any suspicious activity and perform other duties assigned by management. The duties are not exhaustive and may include tasks outside the normal scope of work.
Requirements
- High School Diploma
- At least 1 (one) year of work experience in Casino gaming operations.
- Required to walk and stand for at least (8) hours per shift.
- Must be able to lift ten (10) pounds for various job-related duties.
- Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary.
- Must be able to resolve conflicts and have effective communication skills with all levels of employees.
- Must be able to work effectively and collaboratively in a team environment.
Responsibilities
- Provide excellent guest service to both internal and external guests.
- Starts new games in manner prescribed by company policy when appropriate.
- Maintains proper communication with Casino Supervisors when starting and breaking games.
- Ensures games are adequately supplied with customers.
- Understands and is responsible for following Company and departmental policy and procedure.
- Must know rules in Commerce poker rule book and have general knowledge of poker game etiquette.
- Makes decisions in gaming disputes.
- Effectively handles guest complaints and discrepancies in an efficient and courteous manner.
- Must have knowledge of and comply with BSA/AML policies and procedures.
- Notifies the Casino Supervisor or Shift Manager of any suspicious or unusual activity.
- Responsible for all other work-related duties assigned by Casino Management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
