Poker Floor Lead

Cherokee Nation Businesses • Catoosa, OK

3d • Onsite

About The Position

The Poker Floor Lead is a critical leadership position reserved for those who have spent significant time in the trenches of a casino poker environment. This role isn't for beginners—it requires a deep, intuitive understanding of game flow, player psychology, and complex dispute resolution that only comes with years of experience. As a Poker Floor Lead, you are the final word on the floor. You will oversee all poker activities within your assigned area, coordinating with dealers to ensure seamless gameplay while maintaining the highest levels of security and integrity. From managing inventory to mentoring the next generation of dealers, your expertise will be the backbone of our poker room’s success. Please note: This position strictly requires a minimum of 2 years of professional casino poker dealing experience.

Requirements

• At least 2 years of professional experience dealing cards in a regulated casino poker environment.
• High School Diploma or GED required.
• Proven track record of leading and guiding employees in a fast-paced, high-pressure environment.
• Comprehensive knowledge of professional poker dealing procedures and gaming regulations.
• Ability to obtain and maintain a gaming license from the appropriate authority.
• Successful completion of training in the CNE Gaming Academy.
• Must possess and maintain a valid driver’s license.
• Commitment to providing a "Rock Star" standard of guest service at all times.

Responsibilities

• Direct and supervise the daily activities of Poker Dealers, ensuring professional conduct and adherence to house procedures.
• Act as the primary authority in resolving player disputes and technical game issues with poise and fairness.
• Lead the opening and closing procedures of the poker room, including the management of accurate poker inventory.
• Provide vital input on staffing needs, performance appraisals, and corrective actions to maintain a high-performing team.
• Conduct rigorous inspections of decks and monitor gameplay to identify irregularities and maintain total game security.
• Ensure all safety policies are strictly followed and report any potential hazards or procedural deviations to the Poker Shift Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED