Poker Dealer - Poker Operations
About The Position
Responsible for the operation and conduct of an assigned poker game in accordance with gaming procedures, internal controls, and poker rules and procedures. The role involves dealing cards, managing wagers and pots, verifying chip and money balances, and providing guests with a positive entertainment experience. The dealer must maintain a clean and safe work area, communicate game issues to a supervisor, and comply with applicable laws, regulations, and company procedures. The position requires a high school diploma or equivalent, prior guest service, poker experience and/or a poker certificate, a Virginia Lottery license, and successful completion of background and drug screening. The employee must be at least 21 years old and able to work weekends, holidays, and flexible shifts.
Requirements
- High school diploma or equivalent.
- Prior guest service, poker experience, and/or a poker certificate.
- Obtain and maintain a Virginia Lottery license.
- Successfully pass a background check.
- Successfully pass drug screening.
- Be at least 21 years of age.
- Able to work weekends and holidays, as well as flexible shifts.
- Knowledge of pertinent federal, state, and local laws, codes, and regulations.
- Knowledge of Hard Rock operations and company policies and procedures, including the ability to identify various cheating techniques.
- Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
- Ability to solve practical problems and handle a variety of situations.
- Ability to work varying shifts and schedules as needed.
- Ability to deliver service that creates a welcoming atmosphere and a positive, memorable guest experience.
- Commitment to go above and beyond in carrying out job responsibilities to support organizational goals.
- Professional appearance and an excited, enthusiastic, outgoing personality.
Responsibilities
- Deal cards and shuffle as appropriate according to established rules and regulations.
- Announce winning hands to players.
- Ensure the correct rake is taken from the winning pot.
- Verify beginning and ending chip and money balances and confirm supporting documentation.
- Receive fills and distribute credits.
- Ensure wagers are placed before cards are dealt.
- Monitor the game and notify a supervisor of disputes, problems, or concerns involving patrons or game progress.
- Promote positive public and employee relations.
- Maintain a clean, safe, hazard-free work environment within the area of responsibility.
- Perform other duties as assigned.
Benefits
- The company describes a comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
