Poker Dealer (Part-Time)

Gila River Resorts & Casinos • Chandler, AZ

6d • Onsite

About The Position

This is a part-time position for a Poker Dealer. The role involves promoting and providing an excellent guest service experience, accurately dealing assigned games according to procedure, and observing players to protect the integrity of the game. The dealer will also assist players with rules, ensure adherence to regulations, exchange currency for gaming chips, and maintain alertness to all participants in each hand. Dependable work attendance is crucial. The position also includes performing other assigned special projects and duties.

Requirements

• Ability to perform the GILA WAY (Greet, Interact, Listen, Appreciate guests).
• Must possess excellent guest service skills.
• Strong telephone etiquette.
• Self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• Must have, or be able to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Nice To Haves

• High School Diploma or equivalent preferred.
• One (1) year of table games dealing experience preferred.

Responsibilities

• Promotes and provides excellent guest service experience to both internal and external guests.
• Responsible for prompt, courteous and accurate dealing of assigned game in accordance with enterprise's procedure manual.
• Observes players to protect the integrity of the game, promotes positive guest relations, assists players with rules of play and ensures adherence to established regulations, policies and procedures.
• Exchanges currency for gaming chip in accordance with procedures.
• Maintains full alertness and knowledge of who is participating in each hand through verbal communication with all players.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED