Poison Information Intern

Vanderbilt University Medical Center•Nashville, TN

1d•Onsite

About The Position

Discover Vanderbilt Health is the region’s largest comprehensive academic health system with eight hospitals and over 180 clinics. We are committed to providing world-class care, advancing medicine through patient care, education, and research, and fostering a collaborative and supportive community. The Poison Information Provider (Intern) will answer phone calls from the general public to the Tennessee Poison Center, providing accurate and timely answers for select cases with minimal guidance. This role operates under the direct supervision of a Certified Specialist in Poison Information (CSPI) and is responsible to the Medical Director and Managing Director of the Tennessee Poison Center (TPC). This is an intern role for individuals actively enrolled in a school of nursing, pharmacy, or medical school. The intern must be able to work onsite at the Tennessee Poison Center for a minimum of 25 hours per month, with flexible scheduling available.

Requirements

Must be actively enrolled in a school of nursing, school of pharmacy, or medical school.
Must be able to work onsite at the Tennessee Poison Center a minimum of 25 hours/month.
Drug Poisoning Assessments (Intermediate): Demonstrates mastery of drug poisoning assessments in practical applications of a difficult nature.
Call Center Problem Solving (Intermediate): Ability to maintain on going dialogue with customers in order to assess impact of problems thereby ensuring problems are addressed in relation to their severity and importance to the situation.
Records Management (Intermediate): Demonstrates mastery of Records Management in practical applications of a difficult nature.

Nice To Haves

Possesses sufficient knowledge, training, and experience to be capable of successfully delivering poison assessments without requiring support and instruction from others.
Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
Demonstrates ability to effectively determine difficult problems in a timely fashion, only after exhausting all possibilities for resolution within scope of responsibilities.
Able to determine when records become inactive and when the retention period begins such as the termination of a contract, or a date such as the beginning of a new fiscal or calendar year.
Takes responsibility for the safekeeping and storage of the units information.

Responsibilities

Obtains critical information and provides accurate information regarding assessment and managing of non-toxic exposures, simple toxic exposures and information calls.
Makes appropriate decisions based on triage information.
Documents all information and exposure calls in Toxically.
Documents an accurate question and answer for all information calls and/or history, symptoms, assessment, and recommendation or plan on all non-toxic exposure cases.