Point of Sale Team Lead - Full-Time
About The Position
The Point of Sale Team Lead is a senior cashier and hourly lead position responsible for customer relations at the service window and store office, as well as accounting procedures. This role involves direct supervision of the store's Cash Office, Cashiers, Baggers, CLAG, Pick-Up Lane, and parking lot activity. Key responsibilities include customer relations, interviewing potential applicants, scheduling for baggers and cashiers, employee evaluations, check management, cash management, cash drawer security, store banking, office balance, store accounting, Ohio Direct Transactions, and bank card transactions. The Team Lead is also responsible for front-end operations, including weekly ads, advantage sale programs, and bonus buys, as well as general housekeeping. The position requires strong organizational skills, the ability to prioritize, and follow through on assigned tasks. Support for training programs is also a part of this role. The individual must be willing to open and close the store as needed. Secondary duties include related activities as required or assigned, such as direct customer services provided in or by the Service Center.
Requirements
- Demonstrated leadership ability
- 2 - 3 years experience in Service Center, Cashier, and Cash office
- Background in phones and computers required
- Must be organized
- Able to prioritize
- Able to follow through with tasks assigned
- Mature
- Reliable
- Dependable
Nice To Haves
- Outstanding customer relations skills
- Able to provide effective supervision from the service center
Responsibilities
- Direct supervision of the store's Cash Office, Cashiers, Baggers, CLAG, Pick-Up Lane, and parking lot activity
- Customer relations at the service window and store office
- Interviewing potential applicants
- Scheduling for baggers and cashiers
- Evaluations of subordinate employees
- Check management
- Cash management
- Cash drawer security
- Store banking
- Office balance
- Store accounting
- Ohio Direct Transactions
- Bank card transactions
- Managing front end operations including weekly ads, advantage sale programs and bonus buys
- General housekeeping
- Provide support for training programs
- Opening and closing the store as needed
- Assume related activities as required or assigned including direct customer services provided in or by the Service Center
Benefits
- Employee-owned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
