Point of Care Quality Coordinator

Trinity Health • Brighton, MI

3d

About The Position

Coordinates point-of-care testing (POCT) and laboratory quality-improvement initiatives, supporting the hospital and ancillary services that provide POCT and helping ensure regulatory compliance. The role facilitates quality assessment and improvement activities and compiles relevant data.

The coordinator develops and monitors point-of-care testing, including new procedures; maintains records, policies, and procedure manuals; evaluates equipment performance and takes corrective action when needed; and trains personnel and confirms their competency. The role prepares and presents quality-assurance reports and audits, develops corrective action plans, verifies testing accuracy and regulatory compliance, and oversees laboratory proficiency-testing programs in collaboration with section supervisors.

Additional responsibilities include consulting with outside physicians on accreditation standards, maintaining effective working relationships across hospital teams, reviewing quality-assurance plans, facilitating committee meetings, completing laboratory accreditation applications, providing compliance audits to nursing leadership, and ensuring annual competency and proficiency testing are performed. Other duties may be assigned.

Requirements

• Bachelor's degree, preferably in Medical Technology.
• At least three years of experience in medical technology.
• ASCP certification or equivalent required.
• Basic to intermediate computer and software skills, especially Microsoft Word and Excel.
• Strong analytical, interpersonal, and written and oral communication skills.
• Strong statistical-analysis background.
• Ability to prepare information in useful formats.
• Ability to work independently with a flexible schedule.
• Excellent customer-service orientation and ability to work effectively with hospital personnel at various levels, outside customers, and community groups.

Nice To Haves

• Knowledge of Visio and PowerPoint.

Responsibilities

• Develop, implement, and monitor point-of-care testing, including new testing procedures.
• Participate in evaluating and developing new point-of-care testing and maintain appropriate records.
• Prepare and present internal quality-assurance reports and audits to participating departments.
• Develop corrective-action plans to monitor quality deficiencies and issues.
• Maintain policy and procedure manuals in accordance with applicable CAP, CLIA, CMS, JCAHO, and other standards.
• Ensure test systems function properly; maintain and troubleshoot equipment and take corrective action as needed.
• Train and orient personnel and confirm competency.
• Verify that testing areas perform tests accurately and in accordance with regulatory guidelines.
• Collaborate with section supervisors to oversee laboratory proficiency-testing programs.
• Develop an acceptable laboratory quality-assurance program and corrective-action plans when problems are identified.
• Verify standard operating procedures are accurate and comply with established criteria.
• Provide technical consultation to outside physicians regarding accreditation standards.
• Establish and maintain effective working relationships with staff, managers, physicians, and nursing personnel.
• Review and update quality-assurance plans as necessary.
• Schedule and facilitate regular quality-assurance committee meetings.
• Complete laboratory accreditation applications.
• Provide compliance audits to nursing leadership.
• Ensure annual competency and proficiency testing are performed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time