Point of Care Coordinator
About The Position
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Requirements
- Bachelors in a chemical, physical, biological science, or laboratory medical technology
- Four (4) years of related laboratory experience
- Med Technologist - ASCP, upon hire or Clinical Laboratory Technologist, upon hire or Medical Laboratory Technician ASCP, upon hire or Medical Laboratory Technician AMT, upon hire or Medical Technologist AMT, upon hire
Nice To Haves
- Exceptional customer service
- Meticulous data and financial accuracy
- Strong insurance knowledge
- Proficiency with scheduling systems
Responsibilities
- Provide immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services.
- Greet and assist patients with coverage questions and office protocols.
- Verify and update demographics and insurance.
- Register new patients.
- Accurately handle receivables and daily deposits.
- Ensures compliance with applicable department, regulatory and safety standards related to POC activities in the hospital or clinic setting.
- Participates in the implementation and validation associated with new lab equipment/instrumentation.
- Coordinates with vendors to include staff training.
- Provides technical guidance to other laboratory staff and coordinates/participates in a variety of complex technical tasks to troubleshoot escalated problems/issues and determine quality control measures needed.
- Assists in the competency review and/or directly reviews testing personnel.
- Conducts competency assessments by task or procedure and documents through a standard evaluation tool.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
