PNS Project Manager

Lexington Medical Center • West Columbia, SC

6d

About The Position

The Physician Network Project Manager is responsible for managing projects associated with the Physician Network Services Department and serving as an advocate and liaison between project teams and Physician Network Executive Leadership. The role works with physician network leaders and team members to develop comprehensive project plans and manages project activities by removing barriers, identifying resource needs, and ensuring quality delivery within scope, timeline, and budget.

The position oversees development of key performance indicators and change management initiatives associated with Physician Network Services, Population Health, and Quality initiatives. It provides regular status updates to the Physician Network Executive Steering Committee and coordinates concurrent projects involving clinical and administrative systems, applications, integration, analytics, procurement, and vendor management.

Requirements

• Bachelor’s degree in Information Technology, Business Management, Health Administration, or a related clinical field.
• At least 5 years of project management experience leading large teams in a medium- to large-sized healthcare organization.
• Certified Project Manager (PMP certification).
• Previous certification in an EHR specific to Lexington Medical Center Physician Network Services or Physician Network Quality, or willingness to obtain certification.
• Experience with strategic planning and implementing and managing large-scale clinical software solutions in ambulatory environments.
• Experience with MS Project.
• Thorough knowledge of healthcare workflows, including Patient Access, ambulatory workflows, Health Information Management, facility and professional billing, and Electronic Health Record components.
• Excellent written and oral communication skills, including the ability to work effectively with diverse groups and communicate with all levels of hospital staff, physicians, vendors, and consultants.
• Excellent analytical, negotiation, consulting, and problem-solving skills.
• Excellent communication, interpersonal, and organizational skills, including the ability to document and communicate detailed, dynamic project plans.

Responsibilities

• Serve as the communication focal point for Physician Network Services and Physician Network Quality projects, communicating objectives, containing scope, identifying steering executive decision points, tracking milestones, and maintaining organizational visibility.
• Prepare comprehensive project plans outlining scope, timelines, budgets, and deliverables.
• Develop, monitor, and maintain project budgets, including justifications for requests, and provide supporting documentation for variations.
• Make decisions based on expertise and collaboration with team leadership, research, key contributors, and sound judgment.
• Advocate for decisions and issues in the best interests of the overall project while listening to distinct needs and concerns and finding creative solutions.
• Act as a key project liaison by removing barriers, determining resource needs, promoting collaboration, and offering solutions to issues and concerns.
• Anticipate critical junctures and proactively address potential conflicts through fact-finding and objective facilitation.
• Manage concurrent projects and coordinate communication across EHR implementation and optimization, quality and research application implementation and optimization, application upgrades and development, integration, data analytics, software procurement, change management, and vendor management.
• Work with project leaders on clinical, financial, and quality reporting to ensure data integrity and appropriateness.
• Set expectations and accountabilities for team activities and allocate internal and external resources to accomplish goals.
• Complete tasks and deliverables within timelines and escalate issues to appropriate individuals promptly.
• Ensure compliance with regulatory agencies and legal requirements.
• Mentor and serve as a role model to Physician Network Services managers and staff in consistent project management best practices.
• Perform other duties as assigned.

Benefits

• Medical, dental, and life insurance benefits beginning on day one.
• Health care and dependent care flexible spending accounts.
• 403(b) plan with dollar-for-dollar employer match up to 6%, with enrollment available on day one.
• Employer-paid life insurance equal to one times salary.
• Option to elect supplemental life insurance at low-cost premiums up to three times salary.
• Adoption assistance.
• Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
• Tuition reimbursement.
• Student loan forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior