PMO Segment Leader, Program Management

Carrier • Charlotte, NC

2d • $143,000 - $286,000

About The Position

The PMO Segment Leader owns execution of approved program commitments within an assigned business segment. The role leads Program Managers, manages segment execution performance, ensures launch readiness, resolves execution barriers, and provides informed segment inputs into portfolio, capacity, business planning, and governance discussions.

Requirements

• Bachelor’s degree
• 3 + years of experience leading complex programs, program teams, or cross-functional execution in product development or operations environments
• 3 + demonstrated ability to lead people, manage execution risk, and drive delivery through teams

Nice To Haves

• People leadership experience in a matrixed product development environment
• Experience with portfolio reviews, capacity planning, launch readiness, stage-gate governance, PDP, or Passport processes
• PMP, Lean, Agile, or leadership development certification
• Strong communication, stakeholder alignment, resource planning, and recovery planning skills

Responsibilities

• Lead execution of approved programs within the assigned segment.
• Directly manage Program Managers and establish expectations for execution rigor, accountability, risk management, and escalation.
• Balance Program Manager workload and capacity within the segment.
• Ensure delivery against approved scope, schedule, cost, quality, risk, and launch commitments.
• Translate governance, portfolio, and leadership decisions into actionable segment execution plans.
• Provide segment execution feasibility, capacity, risk, timing, and resource inputs to support portfolio planning.
• Develop segment roadmap recommendations, execution sequencing options, and recovery plans when constraints or risks emerge.
• Recommend segment resource tradeoffs and execution priorities within approved portfolio direction.
• Support AOP/LRP planning with realistic segment execution assumptions, risks, and timing considerations.
• Develop PM capability, readiness, succession, and growth within the assigned segment.
• Approves segment execution plans, PM workload balancing, program recovery actions, and segment escalation priorities within approved portfolio direction.
• Escalates unresolved delivery, resource, governance, customer commitment, and launch readiness risks through defined PMO channels.
• Consulted on portfolio prioritization, roadmap timing, capacity alignment, and cross-segment tradeoffs.
• Does not independently own PMO operating model, governance standards, or cross-segment portfolio decisions.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager