PMO Program Manager (Project Governance & Operational Excellence)

JSET Automated Technologies•Columbus, OH

18h•Onsite

About The Position

JSET Automated Technologies is seeking an experienced PMO Program Manager to lead and continuously improve our Project Management Office (PMO) operating system. This strategic leadership role is responsible for establishing, maintaining, and optimizing the standards, governance processes, reporting frameworks, project lifecycle requirements, and execution tools that drive successful project delivery across the organization. The PMO Program Manager serves as a key partner to Operations Leadership, Project Management, Construction, Controls, and QA/QC teams to ensure projects are executed consistently, risks are identified early, and best practices are embedded throughout the project lifecycle. This role is responsible for improving how projects are managed across the organization while driving operational excellence, standardization, accountability, and continuous improvement. About JSET Automated Technologies JSET Automated Technologies delivers Building Automation Systems (BAS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure solutions for some of the most advanced facilities in North America. As JSET continues to grow, we're investing in scalable systems, governance, and operational processes that support consistent project execution across all regions. The PMO Program Manager will play a critical role in shaping and maintaining those systems.

Requirements

Bachelor's degree in Business, Construction Management, Engineering, Project Management, Operations Management, or a related field
5+ years of experience in PMO leadership, program management, project controls, operational excellence, business process improvement, project governance, or a related discipline
Demonstrated experience developing and implementing project management standards, governance processes, or operating procedures
Strong understanding of project lifecycle management and project execution best practices
Experience leading cross-functional initiatives without direct authority
Experience facilitating executive reviews, governance meetings, or operational reviews
Strong analytical, organizational, and problem-solving capabilities
Excellent written, verbal, and presentation skills

Nice To Haves

Experience leading or supporting a Project Management Office (PMO)
Experience in construction, industrial, manufacturing, technology, mission-critical infrastructure, engineering, or trade-based environments
Experience with project governance frameworks, stage-gate processes, or project lifecycle management
Experience developing dashboards, KPIs, scorecards, and operational reporting
PMP Certification
Lean, Six Sigma, Operational Excellence, or Continuous Improvement experience
Experience with Power BI, Microsoft Lists, Procore, Smartsheet, ERP systems, or project management software platforms

Responsibilities

Own and maintain JSET's Project Management Office operating system
Develop and improve project lifecycle standards, governance processes, and project management frameworks
Standardize project startup, execution, recovery, turnover, and closeout practices across the organization
Manage project management templates, workflows, standards, playbooks, and execution tools
Drive consistency and accountability across the Project Management organization
Lead project health review processes and governance meetings
Monitor project performance, risk indicators, execution trends, and operational metrics
Develop and oversee project recovery processes for at-risk projects
Partner with operational leaders to identify and resolve execution challenges
Escalate critical project risks and organizational process issues when appropriate
Lead continuous improvement initiatives across project management processes
Facilitate lessons learned reviews and implement organizational improvements
Update standards, SOPs, templates, training materials, and reporting tools based on project performance
Identify opportunities to improve efficiency, visibility, consistency, and project outcomes
Support change management and adoption of new PM processes and tools
Develop and maintain PM onboarding and training programs
Create project management standards, execution guidance, and process documentation
Support competency development across Project Managers and Assistant Project Managers
Promote consistent adoption of governance processes, reporting standards, and execution expectations
Develop and maintain PMO dashboards and reporting tools
Create meaningful project health, risk, recovery, and performance reporting
Provide Operational Leadership with actionable insights into portfolio performance
Support data-driven decision-making through effective reporting and governance processes
Collaborate with Project Managers, Construction Leadership, Controls Leadership, QA/QC, and Operations teams
Ensure project management processes align with organizational quality requirements and execution expectations
Support readiness reviews, closeout processes, governance reviews, and organizational improvement initiatives