Project Manager-Operational Excellence

Indiana University Health System • Bloomington, MN

3d

About The Position

Project Manager – Operational Excellence Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do . Indiana University Health is seeking individuals who embody these values to join our Operational Excellence team in the role of Project Manager – Operational Excellence . The Project Manager – Operational Excellence supports initiatives that advance quality, efficiency, and patient-centered care across the health system, partnering with clinical and operational leaders to plan, execute, and sustain improvement projects that strengthen organizational performance. The Project Manager applies structured project management and change leadership to deliver measurable, lasting results, developing project charters, timelines, communication plans, and performance metrics aligned with system priorities. By facilitating cross-functional workgroups, the Project Manager ensures timely progress, risk mitigation, and alignment with operational goals while monitoring project milestones and preparing status updates for leadership, steering committees, and stakeholders. Additionally, the Project Manager leverages an awareness of Lean, Six Sigma, and continuous improvement tools to analyze workflows, identify root causes, and design optimized processes, while simultaneously developing change management plans that support adoption, readiness, and long-term sustainability. Finally, the Project Manager – Operational Excellence creates training materials, communication assets, and stakeholder updates that support project success, collaborating closely with analytics teams to define KPIs, dashboards, and reporting structures.

Requirements

• Bachelor's Degree in healthcare administration, business, engineering, or a related field is required.
• 3-5 years of relevant experience.
• Experience in project management, performance improvement, or healthcare operations.
• Demonstrated ability to lead cross-functional teams and manage multiple priorities.
• Proficiency with project management tools and data visualization platforms.
• Ability to lead at least 3 projects simultaneously.

Nice To Haves

• Lean Six Sigma Green Belt or equivalent improvement certification is preferred.
• Experience in hospital operations, ambulatory care, or health system performance improvement is preferred.
• PMP, CAPM, or similar project management certification is preferred.
• Familiarity with regulatory standards, quality frameworks, and patient safety principles is preferred.

Responsibilities

• Develops project charters, timelines, communication plans, and performance metrics aligned with system priorities.
• Facilitates cross-functional workgroups to ensure timely progress, risk mitigation, and alignment with operational goals.
• Monitors project milestones and prepares status updates for leadership, steering committees, and stakeholders.
• Analyzes workflows, identifies root causes, and designs optimized processes using Lean, Six Sigma, and continuous improvement tools.
• Develops change management plans that support adoption, readiness, and long-term sustainability.
• Creates training materials, communication assets, and stakeholder updates that support project success.
• Collaborates closely with analytics teams to define KPIs, dashboards, and reporting structures.

Benefits

• The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level