PMG Surgery Scheduler

Presbyterian Healthcare Services • Carmel, IN

8d • $17 - $29 • Onsite

About The Position

The PMG Surgery Scheduler coordinates surgical procedures and related scheduling across patients, surgeons, clinics, operating rooms, ambulatory surgery centers, and outside personnel. The role requires strong communication, problem-solving, prioritization, and organizational skills to maintain case accuracy from creation through completion. The scheduler collects appropriate clinical and insurance coding information, ensures authorizations and referrals are in place before procedures, coordinates preoperative studies and clearances, and organizes post-operative follow-up. The position also supports provider staffing and schedules, Epic templates, operational standardization, and other assigned administrative tasks. The role is based at Presbyterian Hospital in Albuquerque, New Mexico, and works day shifts.

Requirements

• High school diploma or GED.
• At least 18 months of experience in a clinical setting.
• Previous one-on-one experience with surgeons.
• Strong organizational skills.
• Ability to function under pressure while maintaining professionalism.
• Familiarity with CPT and ICD-10 coding.

Responsibilities

• Develop and maintain positive relationships with providers, patients, and internal and external stakeholders.
• Manage complex provider schedules, including operating room, ambulatory surgery center, and clinic schedules.
• Schedule complex surgical procedures and ensure scheduling accuracy.
• Ensure prior authorizations, certifications, and referrals are in place before procedures.
• Coordinate preoperative labs, diagnostic studies, physician consultations, and clearances.
• Determine personnel and equipment needs based on surgeon instructions and coordinate with operating room and ambulatory surgery center staff.
• Collect appropriate clinical and insurance coding information for scheduled surgeries.
• Coordinate post-operative follow-up needs within the office.
• Maintain daily, weekly, and monthly surgery schedules.
• Manage operational changes such as add-ons, delays, emergencies, and cancellations.
• Communicate with patients in person, by phone, through MyChart, and with interpreter assistance as needed.
• Assist clinical leadership with provider issues and serve as a liaison between site staff and the department on role-related functions, including provider staffing.
• Assist with creating provider schedules in a computerized staffing system.
• Assist leadership with operational and standardization efforts and with creating and managing provider Epic templates.
• Demonstrate CARES behaviors: Collaborate, be Accountable, Respect, Engage, and Serve.
• Make daily decisions independently.
• Perform other support tasks as assigned, which may include facilitating meetings, ordering supplies, and coordinating service requests.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Group term life insurance
• Other optional voluntary benefits
• Employee Wellness rewards program, with opportunities to earn gift cards through wellness activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED