PMA Sales Representative

IKM Building Solutions, Inc.•Madison, WI

5d•Remote

About The Position

IKM Building Solutions is seeking a proactive, customer-focused PMA Sales Representative to grow its Preventive Maintenance Agreements (PMA) program. The representative will develop and sell customized agreements to commercial and industrial clients, helping them improve equipment reliability, energy efficiency, and operational performance. The role is remote, based in Madison, Wisconsin, and requires local travel, including frequent travel throughout Wisconsin and potentially neighboring states. The position reports to the Sales Division Manager. The representative will work with customers and internal teams to assess systems, recommend service solutions, develop proposals, manage renewals, and pursue new business. The role also involves representing the company at industry events and tracking opportunities and customer interactions using Smartsheet/CRM tools.

Requirements

At least 3 years of sales experience; HVAC, mechanical systems, or facility services experience is preferred but not required.
Demonstrated ability to sell, negotiate, and solve problems confidently.
Strong communication skills and a customer-first mindset.
Proficiency in Microsoft Office and CRM tools.
Reliable internet access and a professional home office setup.
Valid driver’s license and reliable transportation.
Ability to travel frequently, approximately 50%, throughout Wisconsin and potentially neighboring states (MN, IL, IA, MI).

Nice To Haves

Familiarity with PMA agreements and HVAC systems.
Associate or bachelor’s degree; Marketing or Business is ideal.

Responsibilities

Develop and sell customized Preventive Maintenance Agreements to commercial and industrial clients.
Create estimates and proposals using the GPMA tool.
Manage PMA renewals, ensuring timely follow-up and customer retention.
Build relationships with maintenance supervisors, purchasing managers, and business owners.
Conduct site visits to assess systems and recommend service solutions.
Identify and qualify leads, build a sales pipeline, and close deals.
Collaborate with internal teams to design HVAC system upgrades and specialty projects.
Track opportunities and customer interactions using Smartsheet/CRM.
Represent the company at trade shows, seminars, and industry events.