PM Shift Leader, Ice Cream

Sundae Artisan Ice Cream • Snowmass Village, CO

17h • $21 - $25 • Onsite

About The Position

Sundae is seeking a motivated and enthusiastic PM Shift Leader to join their retail ice cream team. This role is ideal for someone looking for a fun, full-time or part-time seasonal job in the restaurant industry who can lead a small team effectively during their shift. The position involves serving ice cream throughout the summer with potential for continued employment beyond the season for the right candidate. Sundae is an established artisan ice cream business focused on sharing joy, providing a fun workplace, career advancement, and community involvement.

Requirements

• 1+ years of customer service experience preferred
• Some foodservice experience preferred
• Must be 16 or older
• Must have work availability throughout winter season (approximately 9/30/2026)
• Move, traverse or remain in a stationary position for up to 8 hours
• Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
• Regularly move up to 25 pounds for a distance of 50 feet or more
• Occasionally ascend/descend ladder to clean or lift items stored above
• Occasionally position self to clean, maintain equipment, and retrieve items below counter height

Responsibilities

• Timely and efficiently open the store, either alone or with a team
• Confidently and timely prepare food items; maintain an elevated awareness of stock levels
• Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
• Maintain responsible cash handling and perform closing cash out procedures accurately
• Exemplify Sundae’s customer service standards; execute with pride and leadership
• Participate in and contribute to all staff meetings and team cleaning tasks
• Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards

Benefits

• Total compensation averages between $21.00-$25.00 per hour (includes base + tips)
• Full time or part time positions available
• Evening availability required, 5p-11/11:30p
• Consistent scheduling available
• Employee benefits: Sick Pay, shift treats, and employee discounts
• Full-time employee benefits: Vacation Pay, Sick Pay, Group Health Plans with employer contribution
• 401K retirement plans with generous employer contribution
• Individualized mentorship and growth opportunities
• Opportunity to continue employment beyond the summer season for the right fit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed