PM Room Attendants Part Time

Proper Hospitality Careers•Santa Monica, CA

2d•Onsite

About The Position

This role focuses on providing turndown service and preparing guest rooms for the evening. It involves ensuring rooms are clean, comfortable, and well-stocked, as well as interacting with guests to meet their needs. The position requires attention to detail, efficiency, and a commitment to maintaining high standards of cleanliness and guest satisfaction.

Requirements

High School Diploma or equivalent required.
Previous experience in housekeeping, hotel service, or a related position is a plus.
Knowledge of cleaning techniques, equipment, and supplies is a plus.
Strong attention to detail and the ability to maintain high cleanliness standards in a variety of public spaces.
Ability to work efficiently and independently, managing time effectively to complete cleaning tasks in a timely manner.
Good communication skills to interact with guests and team members.
Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals.
Ability to sit or stand for extended periods of time.
Ability to lift and move up to 40 pounds (e.g., linens, cleaning equipment).
Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.

Responsibilities

Provide turndown service in guest rooms by turning down the bed, fluffing pillows, and ensuring linens are clean and neatly arranged.
Replace used towels with fresh ones, ensuring that bathrooms are fully stocked with toiletries and amenities.
Replenish in-room supplies, including water bottles, coffee, and other guest amenities, to ensure the room is fully prepared for the evening.
Ensure that guest room lighting is adjusted to create a warm and inviting atmosphere for the evening.
Conduct a thorough inspection of guest rooms to ensure that they meet the hotel’s cleanliness and comfort standards.
Address any issues or requests from guests promptly, including extra pillows, blankets, or room amenities.
Report any maintenance or housekeeping issues (e.g., broken furniture, faulty lighting, or plumbing problems) to the appropriate department.
Respond to any guest requests related to turndown service or other in-room needs in a friendly and professional manner.
Communicate any guest preferences or requests to the housekeeping supervisor or management to ensure a personalized guest experience.
Ensure guests feel comfortable and welcome during turndown service, maintaining a polite, courteous, and professional demeanor.
Ensure that guest rooms are tidied and free of clutter during turndown service, making the room as inviting and relaxing as possible.
Fold and organize towels, robes, and any other guest items to ensure the room is neat and orderly.
Clean and sanitize surfaces as necessary, especially in bathrooms, ensuring a high level of hygiene and cleanliness.
Pay attention to special requests or preferences from guests, ensuring that any specific needs or instructions are addressed (e.g., extra pillows, preferred room temperature, etc.).
Assist with preparing rooms for a restful evening, including adjusting room temperature or arranging lighting, as needed.
Provide additional services such as bringing up room service items, helping with luggage, or offering turndown snacks if requested by the guest.
Monitor the supply levels of in-room amenities and toiletries, notifying the housekeeping supervisor when inventory needs replenishing.
Assist with maintaining cleanliness and organization of the housekeeping carts, ensuring that they are stocked with necessary supplies.