PM Lobby Attendant

Hotel Indigo Dallas Downtown•Dallas, TX

5d•Onsite

About The Position

The PM Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of the hotel lobby and public areas during evening hours. This position ensures guests experience a welcoming, clean, safe, and comfortable environment by performing cleaning duties, assisting with guest requests, and maintaining public spaces throughout the property.

Requirements

Strong attention to detail and organizational skills.
Ability to work independently and efficiently in a fast-paced environment.
Excellent communication and customer service skills.
Dependable, punctual, and professional.
Ability to stand and walk for extended periods of time.
Ability to bend, stoop, lift, push, and pull up to 30–50 pounds.
Ability to operate cleaning equipment and safely handle cleaning chemicals.

Nice To Haves

High school diploma or equivalent preferred.
Previous hotel, housekeeping, janitorial, or customer service experience preferred.

Responsibilities

Maintain cleanliness and presentation of the hotel lobby, public restrooms, hallways, elevators, meeting rooms, and other public areas.
Dust, vacuum, sweep, mop, and sanitize assigned areas regularly throughout the shift.
Empty trash receptacles and replenish liners as needed.
Restock restroom supplies, including soap, tissue, paper towels, and amenities.
Clean glass doors, windows, mirrors, furniture, and high-touch surfaces.
Monitor and maintain cleanliness of entrances and exterior areas around the hotel.
Respond promptly to guest requests and communicate concerns to management.
Assist housekeeping or front desk staff with special requests when needed.
Report maintenance concerns, safety hazards, or damages immediately.
Maintain supply closets and ensure cleaning equipment is properly stored and organized.
Follow hotel safety, sanitation, and brand standards at all times.
Provide exceptional guest service and maintain a professional appearance and demeanor.