PM Housekeeper

Blue Lake Casino•Blue Lake, CA

6d•Onsite

About The Position

The PM housekeeper ensures that meeting rooms, public areas, spa area, fitness suite, pool area, and retail areas are clean, orderly and well maintained. This position will be required to work nights, holidays and weekends. The role also involves promoting a FUN atmosphere for guests and encouraging mutual respect, dignity, and integrity among team members. Team Members are expected to provide a safe work environment, maintain a professional reputation, enforce performance standards, and have consistent attendance.

Requirements

High School Diploma or GED equivalent.
Must be able to accomplish assigned tasks with interruptions and within deadlines in a highly pressurized environment.
Identifies and resolves problems in the timely manner.
Gathers and analyzes information skillfully.
Develops alternative solutions.
Works well in group problem solving situations.
Uses reason even when dealing with emotional topics.
Speaks clearly and persuasively in positive or negative situations.
Writes clearly and informatively.
Edits work for spelling and grammar.
Able to read and interpret written information.
Balances team and individual responsibilities.
Contributes to building a positive team spirit.
Able to build morale and group commitments to goals and objectives.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Team Members of the organization.
Ability to calculate figures and amounts such as proportions, and percentages.
Ability to apply concepts of basic algebra.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
While employed, must maintain a valid and active Blue Lake Tribal Gaming Commission License.

Responsibilities

Responsible for vacuuming hotel hallways and common areas of the hotel.
Cleans all upholstery, draperies, carpet, wood, granite, and marble surfaces on flooring, furniture and walls.
Performs general janitorial duties for hotel restrooms, lobby and common areas.
Collects and disposes of all trash in receptacles throughout the hotel.
Stocks and stores all hotel housekeeping deliveries received.
Responsible for dusting and polishing all items in hotel common areas.
Communicates with Maintenance on all repairs, minor or large.
Launders, folds, and stocks hotel linens, including operating all laundry equipment.
Prepares rollaway beds, fridges and other items and delivers them to rooms.
Ensures proper setup and breakdown of meeting rooms.
Constantly seeking ways to improve quality.
Meets or exceeds customer expectations that will translate into high guest satisfaction.
Ability to clean a full guest room on an as-needed basis.
Provides accurate directions and information for guest inquiries and is knowledgeable about all aspects of the Blue Lake Casino & Hotel services, features, attractions, promotions and special events.
Other duties may be assigned.