PM Food Service Supervisor

Mercyhealth Wisconsin and Illinois•Rockford, IL

4d•$44,851 - $71,761•Onsite

About The Position

Mercyhealth is seeking a PM Food Service Supervisor to join their team. This role is responsible for training staff, maintaining health code standards, supervising food preparation and service, and ensuring quality standards are met. The supervisor will also handle customer complaints, conduct staff meetings, inspect facilities and equipment, manage inventory, and perform rounds to gather feedback. Additionally, the role involves assisting in policy development, creating work schedules, evaluating employee performance, managing disciplinary actions, coordinating work assignments, handling cash and deposits, and collaborating with HR and the Food Service Manager on hiring. The supervisor must adhere to safety and sanitation regulations, use protective barriers, ensure timely food tray service, make task reassignment decisions, monitor inventory, and coordinate with the alternate supervisor to maintain an equal partnership through shared responsibilities.

Requirements

High school diploma or equivalent preferred.
One year experience in the Food Service industry at supervisory level preferred.
Obtain Illinois Food Handlers card within 90 days of employment.
Certified in food safety with the State of Wisconsin preferred.

Responsibilities

Trains workers in performance of duties.
Maintains department to meet all health code standards.
Inspect food and food preparation to maintain quality standards and sanitation regulations.
Investigate and resolves food quality and service complaints.
Conduct meetings with department personnel.
Supervises serving of meals.
Inspects kitchen, dining areas, kitchen utensils, and equipment to ensure sanitary standards are met.
Requisitions and inspects foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met.
Performs patient and cafeteria rounds to monitor services and feedback.
Assists in developing, revising, and implementing policies and procedures.
Prepares work schedules and evaluates work performance of employees.
Responsible for attendance and work performance disciplinary action.
Assigns and coordinates work of employees to promote efficiency of operations.
Make necessary scheduled changes due to call in or when needed.
Responsible for counting money and completing cash logs as needed, daily deposits, ordering change for outlets.
Completes performance evaluations.
Work with Human Resources and Food Service Manager to effectively interview, select and hire staff as needed to maintain budgeted FTE's and accomplish department service/business goals.
Adheres to department safety and sanitation regulations.
Use protective barriers (gloves, apron, and proper hair coverings).
Ensure food tray services meet established meal service deadline.
Make decisions relative to reassignment of tasks to accomplish meal service in the most efficient manner.
Assess unit’s food and supply inventory, supervise ordering as needed to ensure efficient operation of the unit.
Monitor employees to ensure all job routines are being followed.
Coordinate with alternate AM/PM Food Service Supervisor.
Maintain an equal partnership through the division of job responsibilities.