PM Food & Beverage Supervisor | Rock Creek Resort

Columbia Hospitality•Red Lodge, MT

22h•Onsite

About The Position

Columbia Hospitality is a people-first organization seeking extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a tight-knit, inclusive, values-driven team that trusts one another. We seek to build a diverse, inclusive, and authentic workplace. This role involves supervising personnel in the Food and Beverage Department, assisting the service team, facilitating sales/customer service/operations, overseeing daily operations, ensuring profitability and adherence to standards, managing inventory, responding to inquiries, administering liquor laws, handling guest issues, and ensuring a safe and clean work environment.

Requirements

2+ years lead or supervisory experience and/or training in comparable food service operation.
Ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
Computer knowledge including Word, Excel, Outlook, and POS system(s).
Must be flexible and able to perform multiple tasks and work in stressful situations.
Necessary State Food Handler’s License and Liquor Serving Permit.

Responsibilities

Supervises personnel employed in the Food and Beverage Department, including scheduling, training, and motivating employees daily.
Assist service team on the floor, take and serve orders if necessary and assist with service.
Facilitates sales/customer service/operations interface daily.
Supervises division activities, overseeing daily operations.
Ensures profitability, efficient operations and adherence to established safety and quality standards daily.
Inventories supplies and beverages and maintains accurate inventory records monthly.
Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed.
Administers state liquor laws as they pertain to operations daily.
Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers.
Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests.
Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.

Benefits

Hourly Pay: $22
Tip/Tip Pooling Eligible
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program “Columbia Cares”
Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)