PM Food & Beverage Supervisor | Rock Creek Resort

Columbia Hospitality•Red Lodge, MT

1d•Onsite

About The Position

Columbia Hospitality is seeking an exceptional individual to join our team as a PM Food & Beverage Supervisor at Rock Creek Resort. This role is crucial in ensuring the smooth and profitable operation of the Food and Beverage Department, while upholding our commitment to Creating Exceptional Experiences. We are a people-first organization that values inclusivity, respect, and fun. As a supervisor, you will play a key role in motivating and training your team, assisting with floor service, managing daily operations, and ensuring adherence to safety and quality standards. You will also be responsible for inventory management, responding to guest inquiries, and administering state liquor laws. We are looking for someone who can represent the organization effectively, exceed guest expectations, and maintain a safe and orderly work environment.

Requirements

2+ years lead or supervisory experience and/or training in comparable food service operation.
The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
Computer knowledge including Word, Excel, Outlook, and POS system(s).
Must be flexible and able to perform multiple tasks and work in stressful situations.
Necessary State Food Handler’s License and Liquor Serving Permit.

Responsibilities

Supervises personnel employed in the Food and Beverage Department, including scheduling, training, and motivating employees daily.
Assists the service team on the floor, takes and serves orders if necessary, and assists with service.
Facilitates sales/customer service/operations interface daily.
Supervises division activities, overseeing daily operations.
Ensures profitability, efficient operations, and adherence to established safety and quality standards daily.
Inventories supplies and beverages and maintains accurate inventory records monthly.
Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed.
Administers state liquor laws as they pertain to operations daily.
Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers.
Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests.
Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.

Benefits

Hourly Pay: $22
Tip/Tip Pooling Eligible
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)