Dispatcher
Eastern Lift Truck Co.•Nanticoke, PA
•Onsite
About The Position
Currently, we are seeking a PM Dispatcher to support our Berwick, PA location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
Requirements
- Dispatch experience preferred
- Must possess unwavering customer service drive and focus
- Ability to multi-task and work in a fast-paced environment
- Must be a team player
- Pleasant phone demeanor
- Stable work history
- Proficient with Microsoft Word and Excel
Responsibilities
- Schedule and dispatch planned maintenance to ensure timely completion
- Receive service requests from customers and coworkers
- Data entry
- May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
- Assist with investigation and resolution of Open ServiceMax WIP and NDS WIP
- Manage fleet reports to obtain good standing with fleet metrics
- Assist with opening and dispatching work orders for technicians
- Inputting PM plans and setting up new PM accounts in ServiceMax
- Managing PM frequencies and changing plans status via instruction from sales representatives
- Assist with invoicing PM billing and any other accounts set forth by management
Benefits
- Medical, dental, vision, and prescription plan.
- 401k with partial company match
- paid vacation and sick days
- paid holidays
- short- & long-term disability
- basic/supplemental life insurance policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
