PM Dispatcher (Transportation) Fremont CA

Hallcon•Fremont, CA

5d•Onsite

About The Position

Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more. The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement. Hallcon is a rider experience company focused on providing diverse transportation services to exciting clients across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit. This role will manage Commuter/last mile routes, On-Demand services, driver schedules, and other assignments as needed so that routes are serviced safely and on-time.

Requirements

Good communication skills and ability to interact with riders and clients with clarity, tact and courtesy
Basic understanding and experience with computers and Microsoft Office Suite
Strong performer independently or in a team setting
Be at least 21 years of age
Must be qualified to work in the United States
Must have 3 years dispatching experience.
Ability to juggle various responsibilities and tasks while maintaining focus in an active environment.

Responsibilities

Provide direction, guidance and information to vehicle operations
Communicate with client, dispatch team, managers, and other suppliers regarding changes to regular activities
Manage and enhance customer service and passenger safety
Report vehicular deficiencies, accidents, and incidents as required
Monitor traffic to avoid and/or reduce exposure to heavily congested areas
Assist in accident investigations, reporting, filing, and corrective actions
Coordinate daily rider flow