Plumbing Warranty / Maintenance Tech

Mario Purchaser LLC•Tampa, FL

40d

About The Position

Acree has been in business since 1967 (over 50 years!). We proudly service the Tampa community and the other counties: Pinellas, Pasco, some Polk, and Manatee. We offer same-day service from top-notch technicians that provide unparalleled customer service. At Acree, we believe that our employees will take great care of our customers because we take great care of our employees. Everybody Wins! Acree in Tampa has WALK-IN THURSDAYS!!! Stop by our office from 10 am - 2 pm and speak to our Managers! 3801 Corporate Park Drive Suite 130 Tampa FLA 33619 THURSDAYS 10 am - 2 pm WALK IN / OPEN INTERVIEWS AT THIS TAMPA LOCATION!

Requirements

Proven experience as a plumbing technician, Residential experience, with a focus on warranty-related service work preferred.
Valid driver’s license and clean driving record.
Ability to pass a criminal background check and drug screen.
Quality-focused plumbing expert with exceptional customer service skills.
Ability to lift up to 50 lbs and work in confined spaces, crawlspaces, or varying weather conditions.
Strong knowledge of residential plumbing systems, fixtures, water heaters (tank and tankless), and troubleshooting techniques.
Proficiency in reading technical manuals, plumbing schematics, and blueprints.
Excellent communication and interpersonal skills, with the ability to interact professionally with customers and coworkers.
Detail-oriented with a focus on accuracy and precision in all tasks.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to travel to customer sites as needed.
Residential plumbing installation experience required.
High school diploma or equivalent required; completion of an accredited plumbing apprenticeship program preferred

Responsibilities

Conduct warranty-related plumbing installations and repairs according to manufacturer specifications and company standards.
Perform troubleshooting and diagnostic assessments to identify and resolve issues with installed plumbing systems, including water supply lines, drain systems, fixtures, and water heaters.
Repair or replace defective plumbing components and parts under warranty, ensuring proper functionality, water efficiency, and code compliance.
Document all work performed, including detailed records of parts used, labor hours, diagnostic findings, and customer interactions.
Communicate effectively with customers to explain warranty coverage, repair processes, findings, and preventive maintenance recommendations.
Coordinate with dispatch, warehouse, and other team members to ensure timely completion of warranty-related service calls.
Maintain a clean and organized work area, including company vehicles, tools, and equipment.
Adhere to all local plumbing codes, safety protocols, and company policies to prevent accidents, property damage, and injuries.
Provide professional, high-quality customer service while representing the company in customers’ homes.