Plumbing Team Lead

Logan A/C & Heat Services•Cincinnati, OH

About The Position

Logan Services is seeking an experienced plumber to lead its plumbing team while remaining active in the trade. The role splits time between the office and field, combining hands-on leadership with plumbing service calls. The Team Lead coaches and develops technicians and apprentices, supports daily operations, and works with Dispatch, other department leaders, and the Director of Plumbing to deliver quality workmanship, work safely, and meet business goals. Compensation includes an annual salary and commissions, with stated earning potential of $75,000–$125,000. Logan Services has served the Dayton area since 1969 and has expanded into Columbus, Cincinnati, and Northern Kentucky. The company describes its culture as grounded in integrity, continuous learning, teamwork, and pride in work, guided by its PARTE values: People First, Agile, Radical Ownership, Teamwork, and Excellence. The company says it offers opportunities for employees to learn, grow, and develop their careers. Logan Services, Inc. is an Equal Opportunity Employer.

Requirements

  • Strong residential plumbing service and repair experience.
  • Demonstrated leadership, coaching, or mentoring ability.
  • Commitment to quality workmanship, safety, and exceptional customer service.
  • Strong communication, organization, and problem-solving skills.
  • A results-driven mindset and ability to hold yourself and others accountable.
  • Passion for developing people and building a high-performing team.

Responsibilities

  • Lead, coach, and develop plumbing technicians and apprentices.
  • Monitor team performance, including conversion, average sale, callback rates, and customer satisfaction.
  • Provide hands-on technical support, review jobs, and coach technicians to improve quality and productivity.
  • Lead weekly team training and conduct regular one-on-one meetings.
  • Partner with Dispatch and other departments to support efficient scheduling and successful installations.
  • Support recruiting, performance management, and continuous improvement initiatives.
  • Run commissionable plumbing service calls while providing leadership and support to the team.

Benefits

  • Medical, dental, and vision insurance.
  • Short- and long-term disability coverage.
  • Voluntary life insurance.
  • 100% company-paid group term life and AD&D coverage.
  • Weekly PTO accrual and 24 hours of sick time.
  • Traditional 401(k) with a 4% company match and Roth contribution option.
  • Bonus and profit-sharing opportunities tied to individual and company performance.
  • Paid training and development.
  • Career growth opportunities.
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