Plumbing- Service Technician
Whalen & Ives•Park Ridge, NJ
•$30 - $40•Onsite
About The Position
Whalen & Ives is growing and we’re adding talented Plumbers to our team! With decades of trusted service behind us and exciting growth ahead, this is your chance to join a company that truly supports your success. We’re looking for motivated professionals who want long‑term stability, competitive pay, and the opportunity to thrive within a team that genuinely cares. Your next great opportunity starts here - apply today!
Requirements
- 1-3+ years of experience as a plumber or similar role, with a focus on residential plumbing
- Plumbing certification or equivalent field experience from a technical/trade school preferred
- Proficient in installing, maintaining, and repairing plumbing systems, including soldering and fixture replacements
- Experience with Service Titan or similar trade software is a plus
- Strong communication and listening skills to effectively interact with customers and team members
- Ability to perform accurate work while adhering to plumbing codes and regulations
- A commitment to delivering exceptional service with a positive attitude
- Valid driver’s license with a clean driving record
Responsibilities
- Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
- Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
- Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
- Communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring customer satisfaction
- Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
- Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
- Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
- Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
- Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction
Benefits
- Medical, Dental, and Vision Insurance
- 401(K) with Company Match
- Company-Paid Long-Term Disability & Life Insurance
- Voluntary Short-Term Disability & Life Insurance
- Paid Time Off: Vacation, holidays, and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
