Plumbing Service Technician

RestanoPlum, PA
$50,000 - $120,000Remote

About The Position

Restano Heating, Cooling, Plumbing, and Electrical is hiring an experienced Residential Plumbing Service Technician to join their growing team. This role is responsible for diagnosing, repairing, installing, and maintaining residential plumbing systems while delivering an exceptional customer experience. The ideal candidate is technically skilled, customer-focused, and takes pride in providing safe, high-quality work.

Requirements

  • Minimum of 3-4+ years of residential plumbing experience required
  • Strong mechanical aptitude and proven diagnostic and repair abilities
  • Knowledge of residential plumbing systems, components, and applicable plumbing codes
  • Excellent verbal and written communication skills
  • Strong customer-facing skills with the ability to build trust and establish rapport with homeowners
  • Valid U.S. Driver's License with a clean driving record

Nice To Haves

  • Experience using ServiceTitan preferred

Responsibilities

  • Diagnose, troubleshoot, repair, and maintain residential plumbing systems and equipment, including toilets, faucets, water heaters, water supply lines, drain lines, and related components
  • Install, replace, and upgrade residential plumbing systems and equipment in accordance with applicable codes and industry standards
  • Communicate clearly and honestly with homeowners regarding plumbing issues, repair recommendations, and available solutions
  • Recommend plumbing upgrades, fixture replacements, water heater installations, water treatment systems, and additional services when appropriate to improve safety, efficiency, and overall system performance
  • Respond to service calls promptly and professionally
  • Track plumbing repairs, installations, and completed work within ServiceTitan
  • Maintain compliance with company standards and applicable safety regulations
  • Deliver exceptional customer service while building trust and rapport with homeowners
  • Maintain a clean, organized, and professional work environment
  • Participate in ongoing training and development opportunities
  • Perform other related duties as assigned

Benefits

  • Company vehicle and fuel card
  • Tools Provided
  • Medical, Dental, Vision, Group Life, and HSA benefits
  • 401(k) with company match
  • Paid Holidays & PTO
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