Plumbing Service Technician

Sierra Air Conditioning & Plumbing • Las Vegas, NV

3h • $70,000 - $260,000 • Onsite

About The Position

At Sierra Air Conditioning & Plumbing, we've built a reputation for excellence in Las Vegas by delivering exceptional plumbing, HVAC, and customer service to homeowners throughout the valley. We're looking for a Plumbing Service Technician who takes pride in their craftsmanship, communicates with confidence, and creates an outstanding customer experience on every service call. This role is more than fixing plumbing issues—you are the face of the company in the customer's home, responsible for building trust, educating homeowners, and identifying solutions that improve the comfort, safety, and efficiency of their plumbing systems. If you are driven, customer-focused, and passionate about delivering quality workmanship, we'd love to meet you.

Requirements

• 21 years of age or older
• Valid Nevada driver's license
• Conduct a pre-employment background check and drug screen (including marijuana)
• Strong customer communication skills
• Professional appearance
• Detail-oriented and solution-focused
• Self-motivated with a positive attitude
• Ability to educate customers without pressure

Nice To Haves

• Residential plumbing service experience preferred
• Drain cleaning and diagnostic experience preferred
• Water heater installation experience preferred

Responsibilities

• Diagnose residential plumbing issues
• Perform plumbing repairs and service work
• Troubleshoot water, drain, sewer, gas, and fixture problems
• Ensure repairs meet company quality standards
• Build rapport with every homeowner
• Clearly explain findings and available solutions
• Deliver a consistent five-star customer experience
• Leave every home clean and respected
• Generate Tech Generated Leads (TGLs) for replacement opportunities
• Take ownership of productivity and customer satisfaction
• Participate in ongoing coaching and development
• Maintain strong closing ratios through trust and education
• Communicate with dispatch and management
• Complete accurate ServiceTitan documentation
• Maintain inventory on assigned vehicle
• Work collaboratively with install teams and comfort advisors
• Follow all safety procedures and company standards
• Maintain a clean, organized service vehicle
• Wear company uniforms professionally
• Participate in meetings and training

Benefits

• Training Pay (4–6 weeks): $18.00–$30.00 per hour (DOE)
• Performance-Based Commission Pay
• Annual Earning Potential: $70,000–$260,000+
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Company Van
• Company Phone & Tablet
• ServiceTitan Software
• Fully Stocked Warehouse
• Dedicated Parts Department & Parts Runners
• Tool Assistance & Equipment Support
• Paid Technical Training
• Hands-on Plumbing Training
• Ongoing Sales & Communication Coaching
• Leadership Development Opportunities
• Career Advancement into Senior Technician, Field Supervisor, Sales, or Management
• Strong team environment focused on performance and accountability
• Year-round work and career stability
• SPIFFs, incentives, and bonus opportunities
• Company events, meals, and team-building activities
• In-house gym, uniform laundry, and First Friday celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed