Plumbing Service Technician

Howard AirPhoenix, AZ
Onsite

About The Position

Howard Air is seeking a skilled and dependable Residential Plumbing Service Technician to join their team. This role involves diagnosing, repairing, and installing residential plumbing systems while providing excellent customer service. The company has a long-standing presence in the Valley and is committed to service excellence.

Requirements

  • Minimum of 2 years’ experience as a Plumbing Service Technician or similar role.
  • Valid plumbing license or certification as required by state regulations.
  • Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
  • Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.)
  • Strong troubleshooting, communication, and customer service skills
  • Ability to lift up to 75 lbs and work in varied conditions

Nice To Haves

  • Experience with ServiceTitan or similar field service software preferred

Responsibilities

  • Diagnose, troubleshoot, and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures.
  • Install and maintain plumbing systems in residential properties.
  • Cut, assemble, and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring).
  • Attend training meetings and continue professional development.
  • Deliver excellent customer service by addressing client concerns professionally and courteously.
  • Address client concerns and explain solutions clearly and professionally.
  • Present products and services to optimize the home's system.
  • Present resources for financing and various ways to enhance customer experience with our company.
  • Follow all safety standards and regulations to maintain a safe working environment.
  • Keep accurate records of services performed and parts used.
  • Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.

Benefits

  • Hourly pay or task-pay during first 90 days, whichever is higher.
  • No deductions on pay for parts.
  • Brand new 2026 company vehicle and gas card.
  • We provide drain equipment and press tools
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with partial company match.
  • Generous vacation, holidays, and sick leave.
  • Ongoing opportunities for professional growth and advancement.
  • A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
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