Plumbing Service

Cincinnati Region•Mason, OH

1d•Onsite

About The Position

Haven Services with Nixco Plumbing is hiring experienced Plumbing Service & Drain Technicians to join a top-performing service team in the Greater Cincinnati market. This is not an apprentice or helper position; you’ll be expected to run calls independently, diagnose and repair residential and commercial plumbing systems, and perform advanced drain work (including jetting and camera inspections). If you’re already comfortable running a service truck, using Service Titan (or similar), and closing your own work with confidence and integrity, we want to talk to you.

Requirements

4–5+ years of plumbing service experience (truck-based preferred)
Strong drain skills including jetting and camera operation (or willingness to sharpen quickly)
Residential and commercial service experience
Experience with Service Titan or similar CRM/dispatch software
Valid driver’s license with a clean driving record
Ability to pass background check and drug screen
Strong customer-facing communication and professionalism

Nice To Haves

Have 4–5+ years running your own service truck (or equivalent independent service experience)
Come from a true residential service environment (not new construction)
Are confident handling commercial service (schools, retail, offices, etc.)
Know how to run cable machines, jetters, and sewer cameras/locators
Can build estimates, present options, and close work using Service Titan or a similar platform
Take pride in doing things the right way: clean work, honest recommendations, strong communication

Responsibilities

Diagnose and repair plumbing systems including: Fixtures, valves, PRVs, pumps, softeners, water heaters, and backflow devices
Diagnose and repair commercial flushometers, supply lines, and building-level plumbing systems
Clear drains using professional methods: Cable machines and high-pressure jetters
Perform camera inspections and locating to diagnose and quote underground solutions
Present repair/replacement options using a digital flat-rate price book
Complete safety/performance assessments and recommend preventative upgrades when appropriate
Follow our service process (PACE): Prepare, Arrive, Connect, Execute
Document work thoroughly in Service Titan: Notes, photos, checklists, forms, and recommendations

Benefits

Competitive salary and performance-based incentives
Opportunities for professional growth and advancement
A collaborative, supportive work environment
Medical Insurance choice of HDHP with HRA & HSA or PPO - Company offers 100% coverage of Employee's HDHP Premium!
Dental and Vision Insurance
Company provided Life and Disability Insurance
401(k) with Employer Match
Employee Assistance Program
Paid Time Off
Paid Holidays