Plumbing Service Administrative Assistant

Therma•San Jose, CA

12d•Onsite

About The Position

Therma’s Service team is in immediate need of a Plumbing Service Administrative Assistant! Have experience working in the Plumbing Service or Construction industry? Do you thrive in a collaborative and fast-paced environment? If so, come join our team! Therma offers a competitive benefits package, including 401k, Life Insurance, Medical, Vision, and Dental. Our culture is open, innovative, collaborative, and fun – all reflected in recognition of Therma as being listed in the Best Place to Work list on multiple occasions. We contribute thousands of hours of volunteer service in our communities each year, and our company acts as a conduit to help people get connected to the services opportunities that mean the most to them. We create a culture of teaching and learning through cross-mentoring that spans generations, disciplines, interests and talents. We strive to give each person exposure to the widest array of experiences possible to help them grow further and faster than they could anywhere else. We care passionately about our clients and each other, and we do our best to spark a spirit of excitement and discovery in everyone around us.

Requirements

Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook- Calendar)
Knowledge of HubSpot, ONE drive, and SYNCTA a plus.
High attention to detail
Ability to work independently
Flexibility and ability to prioritize
Strong analytical skills and demonstrated ability to manage multiple tasks
Ability to organize computer files and update documents
Construction background is preferred
1-2 years of experience in an administrative role required
Job position is assisting field project managers and staff on site
Job site hours usually begin at 6 or 7am
Construction site clothing is required
Backflow tester certified or willing to obtain within 6 months of hire date
Must be able to lift 35lbs.
Must be willing to work off hours, overtime, and/or weekends as needed

Nice To Haves

Have experience working in the Plumbing Service or Construction industry?
Do you thrive in a collaborative and fast-paced environment?

Responsibilities

Word processing, excel spreadsheets, editing, and formatting
Working with foreman and field staff to complete daily reports and file documents, daily.
Assist with monthly billing utilizing Therma sites and Excel
Storage of job files and documents onto cloud sites- sharing and updating as months pass
Establish, update, and maintain files, records, and other documents as required
Organize administrative tasks and procedures- keeping track of tasks completed and communicating- sharing any updates
Assist with administrative problem solving, development and execution of stated goals and objectives
This position will require office and field work assistance as needed.
Frequent phone interaction with customers during contract renewal
Maintain and track preventative maintenance contract customer database
Maintain and track backflow testers certifications and test kits with all water purveyors.
Process all paperwork produced by the backflow technicians.