Plumbing Sales Technician

Fire & Ice • Columbus, OH

1d • $20 - $25 • Onsite

About The Position

Fire & Ice is seeking an experienced Plumbing Sales Technician to provide expert guidance and customized plumbing solutions to homeowners throughout the Columbus area. This role is ideal for a skilled plumbing professional who enjoys building relationships, educating customers, and turning service opportunities into long-term customer satisfaction. As a Plumbing Sales Technician, you'll leverage your technical expertise and consultative sales skills to identify customer needs, recommend solutions, and drive departmental growth while delivering an exceptional customer experience.

Requirements

• 5+ years of residential plumbing experience with strong technical knowledge.
• Proven sales, estimating, or customer-facing experience within the plumbing, HVAC, electrical, or home services industry.
• Excellent communication, presentation, and relationship-building skills.
• Strong problem-solving abilities and a consultative approach to sales.
• Ability to clearly explain technical plumbing concepts to homeowners.
• Valid driver's license and clean driving record.
• Ability to pass a background check and drug screen.
• A customer-focused mindset with a passion for helping homeowners make informed decisions.

Nice To Haves

• Experience generating residential plumbing estimates and proposals.
• Knowledge of water heaters, tankless water heaters, water treatment systems, sewer and drain services, repiping, sump pumps, and other residential plumbing solutions.
• Familiarity with CRM and sales management software.
• Proven track record of meeting or exceeding sales goals.

Responsibilities

• Serve as a trusted advisor to homeowners by assessing plumbing needs and recommending tailored solutions.
• Conduct in-home consultations and explain repair, replacement, and upgrade options with confidence and professionalism.
• Generate accurate estimates, present proposals, and close sales opportunities.
• Build trust with customers by providing honest recommendations and exceptional service.
• Collaborate with installation and service teams to ensure project accuracy and customer satisfaction.
• Maintain thorough documentation of customer interactions, estimates, and sales activities.
• Follow up on pending estimates, leads, and referrals to maximize conversion opportunities.
• Stay informed on company services, product offerings, and industry best practices.
• Represent Fire & Ice with professionalism, integrity, and a commitment to customer-first service.

Benefits

• Competitive compensation with uncapped earning potential.
• Ongoing training and professional development opportunities.
• Supportive team culture focused on integrity, growth, and customer satisfaction.
• Access to industry-leading tools, resources, and technology.
• Opportunity to help homeowners improve the safety, efficiency, and comfort of their homes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed