Plumbing & Installation Technician

Hall's Culligan Water•Los Angeles, CA
•$25 - $30•Onsite

About The Position

As a Service Technician, you will install and service Culligan products and systems at commercial and residential customer locations. The role calls for mechanical aptitude, attention to detail, troubleshooting ability following training, and a customer-focused approach. You will explain installations, provide technical support, train customers in product use and maintenance, and help train coworkers and other departments. You will document installations and troubleshooting, including with photographs, and follow operating procedures and safety protocols. Technicians travel to customer locations during working hours and return to the dealership by the end of the day. Work takes place in indoor and outdoor environments and varied in-home conditions, including situations involving pets and work in tight spaces such as crawl spaces. The job is physically demanding and involves regularly standing, kneeling, bending, crawling, and lifting equipment weighing up to 100 pounds. Technicians also operate service vehicles, perform vehicle inspections and maintenance, and load, unload, and secure vehicles. The role offers a full-time Monday–Friday schedule and pay of $25–$30 per hour, depending on experience. The company offers paid time off, a benefits package including a 401(k) with company match after the introductory period, career advancement opportunities, employee upskilling and promotion from within, and free use of Culligan equipment at home.

Requirements

  • Maintain a valid driver’s license.
  • At least 5 years of plumbing experience.
  • At least 5 years of experience working with copper, PVC, PEX, fittings, valves, and connections.
  • At least 5 years of experience using hand tools and soldering/welding.
  • Be at least 18 years old.
  • Pass and maintain an acceptable driving record check to be insurable to operate a company vehicle.
  • Safely operate a commercial vehicle daily for approximately 8–10 hours.
  • Successfully pass criminal background and drug screening checks, as well as any ongoing screenings required by the company.
  • Remain physically capable, with or without reasonable accommodation, of performing the duties required for the position.
  • Be comfortable working in indoor and outdoor spaces, varied in-home conditions, and tight spaces such as crawl spaces.
  • Be able to regularly stand, kneel, bend, crawl, and lift heavy equipment up to 100 pounds.
  • Demonstrate integrity, accountability, punctuality, reliability, effective communication, attention to detail, adaptability, and commitment to ongoing learning.
  • Be customer-oriented, manage time effectively, solve problems, and follow standard operating procedures.
  • Be proficient with hand tools and basic power tools.

Responsibilities

  • Install and service products and systems at commercial and residential customer locations.
  • Test and troubleshoot equipment to ensure proper functionality.
  • Follow standard operating procedures and safety protocols.
  • Interact with customers professionally and courteously; explain installation processes and answer questions.
  • Provide technical support during and after installations, and diagnose and resolve technical issues in a timely manner.
  • Train customers on the proper use and maintenance of installed products and systems, and provide basic technical guidance.
  • Aid in or provide training to coworkers and other departments.
  • Maintain accurate installation and troubleshooting records, including pictures.
  • Operate service vehicles safely, follow safe-driver policies, and complete required vehicle inspections and maintenance.
  • Load, unload, and secure service vehicles as required.

Benefits

  • Paid time off (PTO) at a generous accrual rate.
  • Full benefits package, including a 401(k) with company match after the introductory period.
  • Career advancement opportunities.
  • Employee upskilling and promotion from within.
  • Free use of Culligan equipment at home.
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