Plumbing Apprentice

Efficient Systems Heating & CoolingBeaumont, TX
$15 - $18Onsite

About The Position

We are seeking dedicated and hard-working individuals to join our team as Plumbing Technicians. Our company is committed to the continued success of our employees, offering ongoing training, unmatched rewards, full benefits, and a matching 401(k). We foster a fun, quirky, ambitious, and driven environment where personal and professional growth are highly valued. As a Plumbing Technician, you will be responsible for all aspects of maintaining, inspecting, operating, and repairing plumbing systems in residential homes. This includes installing and repairing fixtures, cleaning drains, and servicing appliances. You will diagnose plumbing problems, communicate options to clients to enhance their quality of life, and upsell products and services. We encourage you to build customer rapport, win referrals, and maintain a professional and knowledgeable presence.

Requirements

  • 1+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration
  • Strong customer service and interpersonal communication skills
  • Ability to provide repair versus replacement options to customers
  • Knowledgeable and skilled in the safe use and maintenance of required tools
  • High School Diploma or GED
  • Clean driving record
  • Basic computer skills, ability to use an iPad to document work
  • Ability to speak, read, and write fluently in the English language

Nice To Haves

  • Plumbing Apprentice License
  • Service Titan Experience

Responsibilities

  • Execute effective troubleshooting techniques to identify root causes of plumbing issues
  • Perform timely and accurate repairs to resolve plumbing and drain issues
  • Explain to the customer what service you are performing and give exact prices & gain approval before doing the work
  • Establish customer rapport to sell the right products and services for the customer's needs and wants
  • Install, repair, and maintain plumbing systems, equipment, and fixtures
  • Ensure compliance with local plumbing codes and regulations
  • Educate and assist customers in choosing the best finance options and maintenance plans
  • Show yourself as professional and knowledgeable to win new referrals and repeat business
  • Maintain your truck so that it is always neat and clean on the inside and outside
  • Work alongside Customer Service and Dispatch team to ensure overall success of the business
  • Maintain detailed records of services, including documenting pictures of before and after services have been completed
  • Be safety conscious both on the job and while driving
  • Participate actively in all training exercises, morning meetings and retreats
  • Train and mentor apprentices to ensure quick, accurate repairs and installations

Benefits

  • Medical, Prescription, Dental, Vision Insurance
  • Disability and Term Life Insurance
  • Matching 401(k)
  • Paid Holidays
  • Paid Time Off (PTO)
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