Plumbing and Appliance Assistant

Earth Elements Design Center•Jackson, WY

9d•Hybrid

About The Position

The Earth Elements Design Center supplies high-end custom home interior finishes to the building industry. We are the complete one-stop shop for Appliances, Cabinetry, Doors and Door Hardware, Lighting, Slab, Tile, and Wood Flooring. We currently have three physical Showroom locations throughout the North-West Region. Our business is now rapidly expanding across America and the Caribbean with our proprietary state-of-the-art software solution. This is an excellent opportunity for the successful applicant to join this fast-growing company. The Plumbing/Appliance Assistant works directly with the Plumbing/Appliance Team Lead in supporting their efforts made to successfully complete Plumbing/Appliance projects both locally and regionally. The Plumbing/Appliance Assistant develops, maintains, and interacts with a broad scope of new and existing customers and clientele within the department to increase sales of products and services. The Plumbing/Appliance Assistant performs activities associated with selling, client selections, design, ordering, and overall management of a specialized department that requires knowledge of a specialized nature.

Requirements

A high school diploma or equivalent is required
Must be proficient in Math and English
Clean driving record, able to meet insurability qualifications

Nice To Haves

bachelor’s degree in Business, Marketing or Design preferred
Experience within the building, design, or architecture industry preferred
Knowledge of product areas and lines, preferred

Responsibilities

Welcoming clients by greeting them, helping, and engaging clients through conversation to determine needs
Providing clients with excellent customer service always
Showroom Product Knowledge and ability to assist other department colleagues to provide additional items or services for customers
Assist homeowner and/or trade with design needs based on the individual project products and required application
Understanding/Reading Architectural Plans
Creating estimates for materials and install and meeting bid deadlines
Tracking and maintaining job opportunities via Design Schedule software
Using Computer Programs to include: Outlook, Elements, Bluebeam, 2020, AutoCad, and other programs specified to the department
Maintaining up-to-date knowledge of current trends, markets, and product lines
Working closely with accounting and informing accounting on status of projects for correct invoicing
Follow up with clients on any open A/R
Create, track and manage purchase orders to vendors
Participating in local activities as required (i.e. Home Show, Parade of Homes, others)
Participating in own professional development
Participating in opening and closing procedures to include use of the alarm system
Answering phones and directing calls appropriately
Ordering and labeling samples
Keeping showroom and Plumbing/Appliance areas organized
Performs related duties as required
Perform additional duties, as required