Plumber

Roto-Rooter Services Company•Runnemede, NJ

5d•$60,000 - $70,000

About The Position

Roto-Rooter is a plumbing, drain cleaning, and water cleanup services provider founded in 1935. Plumbers provide a range of services, including faucet repairs, water heater installations, and plumbing system replacements. The role responds to customer service calls, diagnoses plumbing problems, recommends solutions and estimates, and sells services. It also involves installing and repairing plumbing fixtures, cleaning sewers and drains in varied environments, restoring work areas, preparing invoices, collecting payments, and explaining the company guarantee.

Requirements

Valid driver’s license.
Three or more years of repair and service plumbing experience.
Proven track record in the sale of plumbing products and services.
Full knowledge of plumbing systems.
Gain Excavation Certification through Competent Person Training (an OSHA requirement) within the first year of employment.
Journeyman license or equivalent certification as specified by the state where the branch operates and services are performed; unlicensed plumbers are expected to obtain certification as soon as eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and co-worker relations.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls, inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures, including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners, with the necessary licensing.
Perform sewer and drain cleaning in environments including basements, roofs, confined spaces, and close quarters; clean and restore work sites to their pre-job condition.
Prepare invoices for services and products, collect payment, and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Move on to the next service call after collecting payment.