Plumber

Roto-Rooter Services Company•Fishers, IN

7d•$100,000

About The Position

Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider, founded in 1935. Plumbers provide a wide range of plumbing services, including faucet repairs, water heater installations, and plumbing system replacements. The role responds to customer service calls, inspects and diagnoses plumbing problems, recommends solutions and estimates, and completes service sales. With the necessary licensing, plumbers install and repair fixtures and perform sewer and drain cleaning in varied environments. They restore work areas, prepare invoices, collect payments, and explain the company guarantee.

Requirements

Valid driver’s license.
Three or more years of repair and service plumbing experience.
Proven track record in the sale of plumbing products and services.
Full knowledge of plumbing systems.
Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
Hold a journeyman license or equivalent certification as specified by the state where the branch operates and service is performed; unlicensed plumbers are expected to obtain certification when eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and co-worker relations.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
With the necessary licensing, install and repair plumbing fixtures such as sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners.
Perform sewer and drain cleaning in environments including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices that total the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Move on to the next service call after collecting payment.