Plumber
About The Position
Benjamin Franklin Plumbing was voted Forbes' #1 Best Plumbing Company of 2024. We deliver a 5-star experience defined by elite emergency response and a trusted nationwide brand, backed by the Punctual Plumber Promise: if we're late, we pay the customer. We are a customer service company that happens to do plumbing. Our West Madison location is brand new, which means you get in on the ground floor. No inherited callbacks, no legacy drama, and a clear, fast path to Lead Technician or Manager as we grow. We're looking for a skilled, quality-driven Journeyman Plumber who takes pride in every pipe and joint. If you're a dependable PRO who loves the satisfaction of a job well done and thrives where your hard work actually gets noticed, we want to put your skills to work.
Requirements
- Wisconsin Journeyman Plumber license
- 3-5+ years of verifiable residential service plumbing experience
- Proven experience with drain cleaning, hydro jetting, and camera inspections
- A customer-first brand ambassador: someone whose personality turns a stressful pipe burst into a 5-star experience
- Comfortable presenting tiered pricing options and discussing scope with homeowners
- Valid driver's license with a clean driving record
- Must pass a background check and drug screening
Nice To Haves
- If you're an unlicensed plumber with years of experience, and can sell or be trained to sell, please apply
- Re-pipe knowledge and expertise a strong plus
Responsibilities
- Diagnose residential plumbing issues accurately and efficiently
- Present good / better / best pricing options clearly so homeowners can choose with confidence
- Install pipe assemblies, fittings, and valves for gas, electric, and tankless water heaters, water treatment systems, and leak detection systems
- Install and repair fixtures such as sinks, faucets, and toilets
- Perform drain cleaning, de-scaling, hydro jetting, and camera inspections
- Perform whole-home plumbing inspections and identify potential issues before they become callbacks
- Install whole-home re-piping systems
- Communicate work orders, invoices, and payments professionally on a company-provided iPad
- Keep your company van clean and organized, inside and out
- Deliver outstanding customer service on every job and build the kind of trust that earns repeat business
Benefits
- 401(k) retirement plan
- Paid sick time, vacation, and holidays
- Brand new, fully stocked RAM ProMaster 2500 high-roof service van with gas card
- Branded, clean uniforms provided
- Company iPad with advanced dispatch and service technology
- Robust, ongoing training and development
- Residential service work with real upsell opportunity for additional commission
- Supportive leadership committed to your long-term success
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
