Plumber

Roto-Rooter Services Company•Farmingdale, NY

About The Position

Roto-Rooter is hiring a plumber to provide residential plumbing, drain cleaning, and related services. The role responds to customer calls, inspects and diagnoses plumbing issues, recommends solutions, prepares estimates, and closes service sales. Depending on required licensing, the plumber installs and repairs fixtures and equipment such as sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners. The plumber also cleans sewers and drains in varied environments and restores work sites to their pre-job condition. Compensation is commission-based with a guaranteed minimum hourly rate; the stated average salary range is $75,000–$120,000 per year.

Requirements

Valid driver's license.
Three or more years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed.
Unlicensed plumbers must obtain certification when they become eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills with clients and co-workers.
Obtain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls.
Inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, subject to applicable licensing.
Perform sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices that total the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.