Plumber
About The Position
Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider, founded in 1935. Its plumbers provide a range of services, including faucet repairs, water heater installations, and plumbing system replacements. The role responds to customer service calls, diagnoses plumbing issues, recommends solutions and estimates, and sells plumbing services. It also installs and repairs plumbing fixtures and performs sewer and drain cleaning. The position includes preparing invoices, collecting payments, and explaining the company guarantee to customers.
Requirements
- Valid driver's license.
- Three or more years of repair and service plumbing experience.
- Proven track record selling plumbing products and services.
- Full knowledge of plumbing systems.
- Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
- Hold a journeyman license or equivalent certification as specified by the state where the branch operates and service is performed; unlicensed plumbers must obtain certification when eligible if required by state law.
- Good written and oral communication skills for effective customer service.
- Excellent communication and interpersonal skills in client and co-worker relations.
Nice To Haves
- State plumbing license preferred.
Responsibilities
- Respond promptly to customer service calls, inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
- Install and repair plumbing fixtures, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
- Conduct sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
- Clean and restore work sites to their pre-job condition.
- Prepare invoices totaling the costs of services and products provided.
- Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Benefits
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
