Plumber
About The Position
Roto-Rooter is hiring a plumber to provide residential plumbing, drain-cleaning, and related services. The role responds to customer calls, diagnoses plumbing problems, recommends solutions and estimates, and sells services. Work includes installing and repairing plumbing fixtures and cleaning sewer and drain lines in a variety of settings. The plumber also restores work areas, prepares invoices, collects payment, and explains the company guarantee. Roto-Rooter describes itself as a national plumbing and water-cleanup services provider founded in 1935, with operations in the United States and Canada.
Requirements
- Valid driver’s license.
- Three or more years of repair and service plumbing experience.
- Proven track record selling plumbing products and services.
- Full knowledge of plumbing systems.
- Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed.
- Unlicensed plumbers must obtain certification as soon as they are eligible when required by state law.
- Obtain Excavation Certification through Competent Person Training, an OSHA requirement, within the first year of employment.
- Good written and oral communication skills for effective customer service.
- Excellent communication and interpersonal skills with clients and coworkers.
Nice To Haves
- State plumbing license preferred.
Responsibilities
- Respond promptly to customer service calls.
- Inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
- With the necessary licensing, install and repair plumbing fixtures, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners.
- Conduct sewer and drain cleaning in settings such as basements, roofs, confined spaces, and close quarters.
- Clean and restore work sites to their pre-job condition.
- Prepare invoices totaling the costs of services and products provided.
- Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Benefits
- Medical insurance with a prescription drug card
- Accident and critical illness insurance
- Dental insurance
- Vision insurance
- Paid vacation
- Paid training
- Life insurance
- Matching 401(k) retirement savings plan
- Tuition reimbursement
- Profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
