Plumber
About The Position
360 Plumbing Service is seeking a plumber to diagnose and repair plumbing systems in residential and commercial settings. Experience in either setting is welcome, and training is available for the other. The role involves plumbing service and repairs, with minor installations as needed, and calls for work appropriate to the plumber’s experience and qualifications. Where applicable, an employee who is not personally licensed will work under a licensed plumber. The plumber communicates repair solutions and service options to customers, completes on-site documentation and collects payments when applicable, and helps maintain the service vehicle and its inventory. The position also involves drain and sewer clearing, and camera pipe inspections when trained and qualified. The job requires frequent travel between job sites and customer locations and the ability to perform physically demanding work in varied environments.
Requirements
- High school diploma or equivalent.
- Valid driver’s license.
- Eligible to work in the U.S. without sponsorship.
- Professional plumbing experience in either residential or commercial settings; training is provided for the other setting.
- Work under a licensed plumber where applicable if not personally licensed.
- Ability to operate a tablet, mobile phone, and other field equipment as needed.
- Ability to lift and carry up to 100 pounds repeatedly during work hours.
- Ability to climb up and down ladders and/or step stools repeatedly during work hours.
- Ability to sit or stand for long periods during work hours.
- Ability to work in small, confined, dark spaces such as crawl spaces and attics.
- Ability to work in a wide range of indoor and outdoor temperatures.
- Ability to travel up to 75% of the time between job sites and customer locations.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- At least 2 years of professional plumbing experience.
- Plumbing license and/or plumbing certifications.
- Experience with drain cleaning, sewer clearing, and camera inspections.
Responsibilities
- Diagnose plumbing problems and explain detailed repair solutions to residential and commercial customers.
- Present Good, Better, Best options on every applicable service call and obtain customer approval before starting work.
- Inspect plumbing systems for effectiveness and safety, and identify relevant repair, replacement, and improvement opportunities.
- Perform plumbing service and repairs, with minor installations as needed.
- Clear drains and sewer lines using plumbing snakes and machines; perform camera pipe inspections when trained and qualified.
- Complete service documentation in ServiceTitan while on-site and collect customer payments when applicable.
- Maintain the service vehicle and manage truck inventory, identify parts needs, and coordinate replenishment with office staff.
- Handle repairs appropriate to individual experience and qualifications, escalating work that requires additional expertise.
- Provide courteous, clear communication and protect the customer experience throughout service.
- Perform other duties as requested.
Benefits
- Competitive pay
- 401(k) with fully vested company match
- Medical, dental, and vision insurance
- Health Savings and Flexible Spending accounts
- Variety of ancillary benefits
- Paid time off
- Professional development
- Employee discounts
- Performance-based commissions or incentives
- Company vehicle
- iPhone, iPad, and access to integrated software
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
