Plumber
About The Position
Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Plumbers provide a wide range of plumbing services, including faucet repairs, water heater installations, and plumbing system replacements. They respond to customer service calls, inspect and diagnose plumbing issues, present solutions and estimates, and complete service sales. The role also involves installing and repairing plumbing fixtures, performing sewer and drain cleaning, restoring work sites, preparing invoices, collecting payments, and explaining the company guarantee.
Requirements
- Valid driver's license.
- Three or more years of repair and service plumbing experience.
- Proven track record in selling plumbing products and services.
- Full knowledge of plumbing systems.
- Obtain Excavation Certification through Competent Person Training, an OSHA requirement, within the first year of employment.
- Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed.
- Unlicensed plumbers must obtain certification as soon as they become eligible if required by state law.
- Good written and oral communication skills for effective customer service.
- Excellent communication and interpersonal skills in client and coworker relations.
Nice To Haves
- State plumbing license is preferred.
Responsibilities
- Respond promptly to customer service calls.
- Inspect plumbing issues thoroughly, diagnose problems, offer effective solutions and estimates, and close service sales.
- With the necessary licensing, install and repair plumbing fixtures such as sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners.
- Conduct sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
- Clean and restore work sites to their pre-job condition.
- Prepare invoices totaling the costs of services and products provided.
- Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Benefits
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
- Flexible work schedules
- Career paths for military veterans and personnel transitioning to civilian professions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
