Plumber

Roto-Rooter Services Company•Columbus, OH

About The Position

Roto-Rooter is hiring a plumber to provide residential plumbing, drain cleaning, and related services. The role responds to customer service calls, diagnoses plumbing problems, recommends solutions, prepares estimates, and sells services. Plumbers install and repair plumbing fixtures and equipment, perform sewer and drain cleaning in varied work environments, and restore work sites after service. They also prepare invoices, collect payment, and explain the company’s guarantee to customers.

Requirements

Valid driver’s license.
Three or more years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills when working with clients and coworkers.
Obtain Excavation Certification through Competent Person Training, an OSHA requirement, within the first year of employment.
Journeyman license or equivalent certification as specified by the state where the branch operates and services are performed. Unlicensed plumbers are expected to obtain certification as soon as they become eligible if required by state law.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls.
Inspect plumbing issues, diagnose problems, recommend solutions, provide estimates, and close service sales.
Install and repair plumbing fixtures and appliances, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
Perform sewer and drain cleaning in environments including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices that total the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.