Plumber

Roto-Rooter Services Company•Brooklyn, OH

About The Position

Roto-Rooter is hiring a Plumber to provide plumbing services, including faucet repairs, water heater installations, plumbing system replacements, and sewer and drain cleaning. The role includes responding to customer calls, inspecting and diagnosing plumbing problems, recommending solutions, preparing estimates, and closing service sales. Plumbers install and repair plumbing fixtures, restore work sites, prepare invoices, collect payment, and explain the company’s guarantee to customers.

Requirements

Valid driver’s license.
Three or more years of repair and service plumbing experience.
Proven track record in selling plumbing products and services.
Full knowledge of plumbing systems.
Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed.
Unlicensed plumbers must obtain certification as soon as they become eligible if required by state law.
Must obtain Excavation Certification through Competent Person Training, an OSHA requirement, within the first year of employment.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and coworker relations.

Nice To Haves

State plumbing license preferred.

Responsibilities

Respond promptly to customer service calls.
Inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures such as sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, as permitted by licensing.
Perform sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.