Plumber

Roto-Rooter Services Company•New York, NY

5d•$75,000 - $150,000

About The Position

Roto-Rooter is hiring a plumber to provide plumbing, drain-cleaning, and related services, including faucet repairs, water heater installations, and plumbing system replacements. The position is paid on commission with a guaranteed minimum hourly rate, averaging $75,000–$150,000 per year. A $2,000 sign-on bonus is offered upon completion of training, along with additional incentives. The plumber responds to customer service calls, diagnoses problems, recommends solutions, provides estimates, and closes sales. Depending on licensing and supervision, the role includes installing and repairing plumbing fixtures and equipment, performing sewer and drain cleaning, and cleaning and restoring work sites. The plumber also prepares invoices, collects payment, and explains the company guarantee to customers.

Requirements

Valid driver’s license.
Depending on the state, an appropriate license may be required.
Three or more years of repair and service plumbing experience.
Proven track record in selling plumbing products and services.
Full knowledge of plumbing systems.
Obtain Excavation Certification through Competent Person Training within the first year of employment, as an OSHA requirement.
Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed; unlicensed plumbers are expected to obtain certification when eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and co-worker relations.

Responsibilities

Respond to customer service calls, inspect problem areas, diagnose issues, provide solutions and estimates, and close sales.
As appropriately licensed and/or supervised, install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, hot water tanks, garbage disposals, dishwashers, and water softeners.
Perform sewer and drain cleaning in areas such as basements, roofs, confined spaces, and close quarters.
Clean and restore the work site to at least its pre-job condition.
Prepare invoices that total the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and using the provided smartphone.