Plumber

Roto-Rooter Services Company•Staten Island, NY

About The Position

Roto-Rooter is hiring a licensed plumber to provide plumbing, drain-cleaning, and related services. The role serves customers by diagnosing plumbing problems, recommending solutions, preparing estimates, and completing service work. Plumbers may install and repair a variety of plumbing fixtures and equipment, as appropriately licensed or supervised, and may perform sewer and drain cleaning in locations such as basements, roofs, confined spaces, and close quarters. The position is paid on commission with a guaranteed minimum hourly rate; compensation averages $75,000–$150,000 per year. A $2,000 sign-on bonus is offered upon completion of training, along with additional incentives.

Requirements

  • Valid driver’s license.
  • Three or more years of repair and service plumbing experience.
  • Proven track record in the sale of plumbing products and services.
  • Full knowledge of plumbing systems.
  • Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
  • Journeyman license or equivalent certification as specified by the state where the branch operates and the plumber performs service.
  • Unlicensed plumbers must obtain certification as soon as they become eligible when required by state law.
  • Good written and oral communication skills for effective customer service.
  • Excellent communication and interpersonal skills in client and co-worker relations.

Responsibilities

  • Respond to customer service calls, inspect problem areas, accurately diagnose problems, provide solutions and estimates, and close sales.
  • As appropriately licensed or supervised, install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, hot water tanks, garbage disposals, dishwashers, and water softeners.
  • Perform sewer and drain cleaning in locations such as basements, roofs, confined spaces, and close quarters.
  • Clean and restore the work site to at least its pre-job condition.
  • Prepare invoices that total the costs of services and products provided.
  • Collect payment and explain the Roto-Rooter guarantee in writing and using the provided smartphone.

Benefits

  • $2,000 sign-on bonus upon completion of training, plus additional incentives.
  • Medical insurance with a prescription drug card.
  • Accident and critical illness insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid vacation.
  • Paid training.
  • Life insurance.
  • Matching 401(k) retirement savings plan.
  • Tuition reimbursement.
  • Profit sharing.
  • Career paths for military veterans and personnel transitioning to civilian professions.
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